The Wild Orange Tree is committed to ensuring the privacy and confidentiality of your personal information.
At the Wild Orange Tree, we recognise the importance of protecting your privacy and our policy for dealing with any personal information that may be disclosed to us whilst you visit this website or access services is explained below.
What Kind Of Information Does The Wild Orange Tree Collect And Hold?
The Wild Orange Tree collects and holds personal information about you including but not limited to names, addresses, contact details and occupations.
If you choose to access services, The Wild Orange Tree also collects sensitive information, particularly in relation to your health and medical history, but only with your consent, and only if the specific information is reasonably necessary for one or more of the Wild Orange Tree’s specific functions or activities.
Why Would The Wild Orange Tree Collect, Hold, Use Or Disclose Personal Information?
We hold, use and disclose personal information about you to enable us to provide occupational therapy services of the highest quality. This includes, but is not limited to the following aspects of services:
- Make assessments and recommendations about the most appropriate solutions or strategies for your presenting situation
- Make a formal record of interventions provided and outcomes
- Liaise with other health care providers for further information or collaboration when explicit permission is given
- Determine what services are being sought and what should be offered by The Wild Orange Tree
Your information will only be used by the Wild Orange Tree:
- for the primary purpose for which it was obtained;
- with the relevant person’s consent;
- where authorised or required by law; or
- for a secondary purpose that is directly related to the primary purpose for which the information was initially obtained.
How Does The Wild Orange Tree Collect Your Personal Information?
Your personal information is collected during the provision of occupational therapy services. This could occur during the referral, assessment, planning and service provision process.
Information may be collected through sign up forms, completed client intake forms, referrals, face-to-face or online meetings, telephone calls, emails, reports, videos, photographs, The Wild Orange Tree’s website, cookies, and third parties including but not limited to persons involved in your treatment and education, organisations or agencies providing a funding scheme or rebate, and organisations or agencies (or their representatives) assessing an insurance or compensation claim.
The Wild Orange Tree’s website may contain links to other websites. This Privacy Policy has no application to any other websites and The Wild Orange Tree is not responsible for the practices or content of any other websites.
How Does The Wild Orange Tree Hold Your Information?
The Wild Orange Tree stores personal information in hard copy and/or electronically. First and family names are used in filing and book keeping systems.
The Wild Orange Tree takes reasonable steps to ensure that personal information is held and stored in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure.
Disclosure And Use Of Personal Information
The Wild Orange Tree will not disclose personal information to any third parties or use it for another purpose without the relevant person’s consent, unless such disclosure or use is required or authorised by law.
In circumstances where a rebate or Medicare reimbursement is sought, it may be necessary for The Wild Orange Tree to disclose your information to Medicare or other agency for the purposes of processing the rebate.
Access To Personal Information
You have a right to access and/or request a correction to your personal information held by The Wild Orange Tree under the NPPs.
In order to access your personal information or correct your information please contact Janelle Gullan on 0466 089 963, janelle@thewildorangetree.com.au or via the contact form on The Wild Orange Tree website.
Privacy Policy Updates
The Wild Orange Tree may change or update its Privacy Policy from time to time and updates will be published on our website.
Contact Us To Discuss This Policy
If you wish to discuss any aspect of this policy, please don’t hesitate to contact us.
Janelle Gullan
0466 089 963